BRAND, WEB.
AND 3D SPACES.

LEGAL

Privacy policy

Controller

The controller is established in the USA: your data are processed there and on the servers of the providers listed below.

What data we process

Those you enter in the “Start a project” form: your name, your email or phone number and what you need; if you tell us, also your brand or company, the details of the project (what you want to create, goals, features, content, timing, approximate budget and references), how you would like to talk, how you heard about us and who makes the decision. If you email us, your address and what you write.

With your request we also keep the language of the page and the campaign you came from (the link’s UTM parameters), if you arrived through a campaign link. If you accept analytics, also the page you landed on and the site that sent you, its domain only. If you tick the email box, we keep proof of your consent: the date, the text you accepted and the page.

When you visit the website, our hosting provider processes your IP address and your browser’s technical data to serve the pages and protect them. When you send the form, it also uses your IP to limit the number of submissions and stop abuse. We do not store it with your request.

Why we use them and on what legal basis

We do not make automated decisions that affect you, and we will not send you marketing messages without your consent.

How long

Deletion covers every copy: the studio’s panel, the form’s database, the email inbox and Brevo.

Recipients

Your data are processed on our behalf, as processors, by:

If you accept marketing cookies, Google may also use your visit for advertising, as a controller: we explain it in “Cookies and local storage”. Apart from that, we do not share your data with third parties.

The studio’s email is on Gmail, a Google service that runs under its own terms: that is where your messages and the notice of each request arrive.

If you choose to load the Spotify player in the showroom, Spotify AB (Sweden) receives your IP address and may use its cookies, under its own terms.

Cloudflare and Google may process data in the USA, with the safeguards of the EU-US Data Privacy Framework or of standard contractual clauses; Brevo processes them in the EU. You can ask for a copy of these safeguards at hi@wearevetro.com.

Your rights

You can ask for access, rectification, erasure, objection, restriction of processing and portability by writing to hi@wearevetro.com. We will look for your data everywhere it is kept: the studio’s panel, the form’s database, the email inbox and Brevo. If you believe we are not handling them properly, you can complain to the data protection authority of your country; in Spain, the Agencia Española de Protección de Datos (aepd.es).

Cookies and local storage

This website stores in your browser what it needs to work, such as the language you choose and your choice about cookies. Only if you accept, it also uses Google cookies and two markers of its own to measure visits and our campaigns. The table in the cookie policy lists them all, with how long they last.

Only if you accept marketing cookies can Google use your visit to measure our ads and to show you Vetro ads on other websites and apps (remarketing). For that advertising use, Google acts as a controller, under its own policy. You can withdraw your consent at any time in “Cookie settings” or manage the ads you see in Google’s My Ad Center.

Last updated: 6 October 2026.